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Customer Service Representive
This job has expired, and cannot be applied for.
- Posted By: Change Recruitment
- Address:
- Contact: 0141 226 1220
- Date Posted: 5th Sep 2008
- Salary: Up to £14,250
- Location: Edinburgh
- Reference Code: paolam/csr
- Views Since Posting: 340
- Full Description:
My Client is one of the world’s largest life insurance and pension companies and a strong provider of investment products. Their ‘local knowledge, global power’ ethos allows business units to develop products that fit how people in each country live, designed in line with national tax and regulatory rules, using distribution channels best suited to local markets.
They are currently recruiting a Customer Service Representatives for their modern Edinburgh offices based at South Gye.
Main Duties will invole
•Communication with customers and internal contacts via telephone or email.
• Receive calls from customers and access a wide range of company systems to answer their queries.
•Prepare communications (letters or faxes) to customers using Microsoft Word or Excel spreadsheets
•You may also have to prepare and present data using Excel spreadsheets
•Use Internet Explorer to view information held on external websites or company information held on our intranet site (Source)
•Filing and logging of mail
•Checking/sampling colleagues’ work for accuracy
•Dealing with non-standard cases
•Taking part in project
•Work coaching or buddying other colleagues
So if you are a career minded individual with an enthusiasm for great customer service and a real desire to succeed within a people orientated organisation then we need to hear from you
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