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Assistant Shop ManagerView Job details:
| Posted by: | Greggs of Scotland |
| View all jobs from Greggs of Scotland | |
| Address: |
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| Contact Details: | |
| Date Posted | 22nd Aug 2008 |
| Reference Code: | |
| View Since Posting: | 79 |
| Salary: | £15,710 + comm, profit share bonus + ot... |
| Vacancy Location: | Edinburgh |
| Full Description: | |
| Department: Shops Reporting To: Shop Manager Main Purposes Of Job: * To assist Shop Manager in maximising sales and control in line with Company Standards * To ensure that customer service within the shop is of the highest standard * To account for cash and stock in accordance with Company rules and regulations * To ensure that only quality products are offered for sale * To assist Shop Manager in instructing and directing shop staff to provide and maintain a safe and hygienic workplace * To ensure all staff are trained to Company standards * To Manage the Shop on the Shop Manager’s day off and in periods of holiday or sickness Sales and Customer Service * Ensure high standards of customer service are maintained * Encourage and strengthen a friendly and pleasant working environment which reflects the Company image * Assist Manager in guiding and directing staff into maximising sales by implementing good selling techniques * Prepare and display all products to Company plan * Ensure all products are correctly priced and ticketed * Ensure staff charge correct prices and wrap products correctly * Deal with customer complaints and bring them to a quick and satisfactory conclusion * Ensure all products prepared or baked on the premises meet Company standards * Assist Shop Manager in ensuring that key products are available throughout the day * Maximise sales and control stales via correct use of the ordering and amends system * Assist Shop Manager in analysing settlement sheet and shop performance card to identify future sales trends * Discuss with your Shop Manager ways of increasing sales Accounting for Cash * Complete cash statement sheet neatly and accurately * Assist Shop Manager in ensuring all staff follow Company till procedures * Carry out all Company procedures relating to cash, banking, wages, stocks, deliveries, staff purchases and security * Inform Shop Manager on a daily basis of any cash discrepancies (On Manager’s day off inform Area Manager when discrepancy is over agreed amount) * Ensure all staff understand new instructions relating to cash security * Assist Shop Manager in analysing shop settlement sheet to account for any surpluses or deficiencies Quality * Assist in the training of staff to ensure that only quality products are offered for sale * Ensure all products meet Company specifications Health and Safety * Ensure that safe working practices are followed at all times Hygiene * Ensure that Company Hygiene standards are maintained by following cleaning schedules and allocating resources * Ensure yourself and all staff are presentable in appearance and dressed to Company standard * Assist Manager in ensuring all practices and procedures comply with good hygiene standards Staff Training * Assist Shop Manager in ensuring all staff including bake-off and takeaway are fully trained to perform their jobs * Recognise potential where it exists and encourage staff to develop within the Company General * Assist Shop Manager in ensuring all procedures and rules as outlined in the Shop Procedures Manual and Company Handbook are followed at all times * Assist Shop Manager in ensuring all new procedures, notices and legislative requirements are communicated to and understood by all staff * Assist Manager in updating all of the team on the overall shop performance * Lead by example by demonstrating a willingness to physically carry out any duties necessary to the needs of the business * Carry out all reasonable requests made by management |
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