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Change Recruitment Jobs


Posted by: Change Recruitment
View all jobs from Change Recruitment
Address: Finlay House
10-14 West Nile Street
Glasgow
Contact Details: 0141 226 1220
Date Posted 17th Jul 2008
Reference Code: PAOLAM/SL
View Since Posting: 35
Salary: £18,000 - £21,000 doe
Vacancy Location: Edinburgh (City Centre)
Full Description:
Administrator - Edinburgh City Centre

Department: - Pensions, SIPP

Division: - UK Financial Services – Customer Service Division

Contract: - Permanent

Starting Salary: - £18,000 - £21,000 (depending on relevant experience)



Summary

The success of new and existing products has created a number of permanent opportunities for experienced Customer Service Representatives to work within our expanding Pensions department

Based in our award-winning Customer Service Division, we are looking for individuals with outstanding communication skills who are prepared to go out of their way to provide exceptional levels of customer service.

Responsibilities

Responsible for providing customers (internal and external, individual or corporate) with a personal, positive and professional level of customer service.

Essential requirements :

· 2 SQA Higher Grades (or equivalent) which must include English and/or a numerical subject and/or

· A proven track record of delivering excellent service in a customer facing or office environment.

· Ability to work on own initiative and as part of a team, is essential

· Willingness to learn is essential.

· Good communication skills, written and verbal, are essential.

Highly desirable requirements:

· Experience in financial services, personal pensions, group pensions or SIPPs.

· Proven telephone-based customer service skills.

· PC applications knowledge, i.e. MS Word, is desirable.

· Good organisational skills.

Benefits

In return you will be rewarded with a generous salary and excellent benefits package including; bonus scheme, pension scheme, private medical insurance. You will be eligible to take part in our flexible benefits scheme which includes a variety of benefits.