THE ROLE
Customer Service Representative
The purpose of the role is to provide outstanding customer service and maximise sales / cross selling opportunities. You will be handling inbound customer service calls and be dealing with a variety of enquiries including payment queries and changes to personal details among others. You will have set targets and objectives to achieve for which you will be rewarded with a fantastic benefits package and excellent continuous training and development.
THE COMPANY
Our client are a large blue chip organisation and are market leaders in the provision of digital entertainment and hold various sites throughout the UK.
EXPERIENCE
Previous customer service experience coupled with the drive to work towards targets is essential. The ideal candidate will have excellent communication skills and be a strong team player.
LOCATION: North Lanarkshire
SALARY:£12,550
HOURS: 35 Hours per week - Monday to Friday between 8am-10pm and Saturday 8am-8pm
BENEFITS: Discounted company products, private health care, Life Assurance, Contributory Pension scheme and 25 days of annual holiday entitlement.
***SCOTTISH RECRUITMENT AWARDS WINNERS***
Recruitment Manager of the Year 2008
Large Recruitment Agency of the Year 2007
Permanent Recruitment Consultant of the Year 2007
Recruitment Manager of the Year 2007
***SCOTTISH HERALD NEWSPAPER AWARD WINNER***
Recruitment Consultancy of the Year 2007
ABOUT FPSG
FPSG (First People Solutions Group) is a recruitment and HR consultancy offering businesses and candidates a total solution for their recruitment requirements.
We specialise across a variety of industries including Aviation, Accountancy & Finance, Banking & Financial Services, Call & Contact Centre, Information Technology, Office & Business Support, Commercial, Retail, Insurance, Sales & Marketing, HR, Public Sector, Health & Care Solutions and the TEC Group which covers Technical, Engineering and Construction markets.
FPSG is one of the UKs fastest growing companies achieving 48th position in the Sunday Times Virgin Fast Track 100 list, and has a predicted turnover of £73m for 2008.
FPSG operates as a recruitment agency in providing permanent job-seeking services and as a Recruitment Business in providing temporary and contract job-seeking services.
* Glasgow (HQ) * London * Edinburgh * Surrey * Manchester * Leeds*