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Customer Service Specialists
This job has expired, and cannot be applied for.
- Posted By: First People Solutions Group Ltd
- Address:
- Contact: 0141 270 5000
- Date Posted: 5th Aug 2008
- Salary: £13500 per annum
- Location: Glasgow
- Reference Code: 0805-326
- Views Since Posting: 288
- Full Description:
The Role
Sales Advisors are required to join a financial services organization in Glasgow City Centre. You will be providing excellent levels of customer service to new customers who have queries about accounts, balance transfers, card issues and other features. These calls are inbound.
You will provide a quality experience and promote additional products to customers.
The Company
Our client a rapidly expanding global organization -also the worlds largest independent third party transaction processor, providing financial services institutions with tailored solutions for in-house or out-sourced transaction processing.
This is an excellent opportunity to develop your career within a progressive, dynamic and forward thinking organization dedicated to you and your success.
Working in a city centre location you will work 5 days out of 7 and 37.5 hours per week - shift patterns will be between 8am and 10pm.
Experience
Previous contact centre experience is required with a minimum of 6 months providing excellent levels of customer service and achieving targets, financial services experience is preferable however full training will be given, also required are excellent communication skills and enthusiasm for personal achievement
LOCATION - Glasgow City Centre
SALARY - £13,500 + excellent benefits and bonus
HOURS - 37.5 hours per week working 5 days out of 7 shift patterns will be between 8am and 10pm
BENEFITS - Pension, excellent Holidays, bonus, flexible hours to suit your lifestyle
REPORTING TO - Sales & Services Team Manager
***SCOTTISH RECRUITMENT AWARDS WINNERS***
Recruitment Manager of the Year 2008
Large Recruitment Agency of the Year 2007
Permanent Recruitment Consultant of the Year 2007
Recruitment Manager of the Year 2007
***SCOTTISH HERALD NEWSPAPER AWARD WINNER***
Recruitment Consultancy of the Year 2007
ABOUT FPSG
FPSG (First People Solutions Group) is a recruitment and HR consultancy offering businesses and candidates a total solution for their recruitment requirements.
We specialise across a variety of industries including Aviation, Accountancy & Finance, Banking & Financial Services, Call & Contact Centre, Information Technology, Office & Business Support, Commercial, Retail, Insurance, Sales & Marketing, HR, Public Sector, Health & Care Solutions and the TEC Group which covers Technical, Engineering and Construction markets.
FPSG is one of the UK's fastest growing companies achieving 48th position in the Sunday Times Virgin Fast Track 100 list, and has a predicted turnover of £73m for 2008.
FPSG operates as a recruitment agency in providing permanent job-seeking services and as a Recruitment Business in providing temporary and contract job-seeking services.
* Glasgow (HQ) * London * Edinburgh * Surrey * Manchester * Leeds*
FPSG IS AN EQUAL OPPORTUNITIES EMPLOYER
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