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Part time Advisors (Evenings)

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  • Posted By: First People Solutions Group Ltd
  • Address:
  • Contact: 0141 270 5000
  • Date Posted: 4th Jul 2008
  • Salary: £13500 per annum + bonus
  • Location: Glasgow
  • Reference Code: 0807-68 evenings
  • Views Since Posting: 141
  • Full Description:

    THE ROLE
    You will be providing excellent levels of customer service to incoming calls from new customers who have queries about accounts, balance transfers, card issues and other features. You will provide a quality experience and promote additional products to customers.

    THE COMPANY
    Our client a rapidly expanding global organisation -also the worlds largest independent third party transaction processor, providing financial services institutions with tailored solutions for in-house or out-sourced transaction processing.

    EXPERIENCE & QUALIFICATIONS
    Previous contact centre experience is required with a minimum of 6 months providing excellent levels of customer service and achieving targets. Financial services experience is preferable however full training will be given, also required are excellent communication skills and enthusiasm for personal achievement

    All applicants will be subject to a credit and reference check prior to commencing employment with the company.

    Location:City Centre
    Hours: Morning shift - hours between 8am and 2pm
    Evening shift - hours between 4pm and 10pm
    Salary£13,500 (pro rata) + bonus

    Reporting to: Team Leader

    CONTACT DETAILS
    Contact Name:Caroline Mundie
    Direct Dial:0141 270 5002

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