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Job Description
Following a decision by HP in 2005 to select a new outsource partner to manage their Teleweb contact centre in the UK, TSC were selected from a short list of Global outsourcers as the preferred partner for this key business function.
TSC are required to manage the operation as an “in source” model within HP’s own business premises using HP’s existing technology.
Whilst working for TSC at HP you will be working on site for a company that operates in more than 170 countries around the world. They explore how technology and services help people and organisations address their challenges; and realize their potential, aspirations and dreams. Continually applying new ideas to create more simple, valuable and trusted solutions with technology, continually improving the way their customers live and work.
No other company offers as complete a technology product portfolio. They provide infrastructure and business offerings that span from hand held devices to some of the world's most powerful supercomputer installations. Offering consumers a wide range of products and services; from digital photography and entertainment to computing and home printing. This comprehensive portfolio helps them match the right products, services and solutions to their customers' specific needs.
Role: Business Development Manager
Salary: £17000 - £25000 with an ote of £12000
Hours: 09.00 - 17.30 Monday to Friday
Duties:
The SPO (Solution Partners Organisation) Teleweb team work with HP’s Partner community, engaging effectively with HP to understand and promote our product and solutions ranges. Therefore, driving incremental growth across each partners target market.
Key Responsibilities:
· Weekly Business Development calls with Quota Accounts
· Weekly Joint Funnel Management & Forecasting with quota accounts
· Develop Business Plan including territory account plan to over achieve quota & grow HP Share of Wallet
· Understand the partners key drivers from both a business & IT perspective & develop relevant solutions to meet these through the engagement with HP’s business units & recognised partners
· Regular Account planning with quota accounts
· Drive BP Programme into account set
· Develop quarterly MDF plans with owned account base across all Business Units
· Push and manage campaigns provided by the BGs
· Increase certification levels of the resellers
· Effective forecasting and accountability both to Teleweb & wider stakeholder's
· Pro actively informs the partner on new product & road maps, proposing upgrade & transition paths
· Quarterly Face to Face Meetings with selected partners at Regional
Skills Required:
· Good record of sales achievement within blue chip IT companies
· Excellent numerical skills
· Confident Product and Solutions Knowledge
· Excellent Communication, Negotiation and Networking Skills
· Good Presentation Skills
· Business Planning experience
· Skilled at interacting up to Senior management and Board Level
· Proven success in building strong partner relationships
· Experienced in managing a partner portfolio
· Knowledge of the SMB market
Benefits:
Contributory pension
Competitive Salary
On site Gym
25 days annual leave (3 days owned by HP to be off for Christmas and New Year)
8 statutory bank holidays