Location: Clydebank
Salary: £12,000 (pro rata)
Benefits: Pension, healthcare, childcare vouchers & much more
Hours: 8pm - midnight, 5 days over 7
Training - Full time business hours (2 weeks)
THE COMPANY
First People Solutions are currently recruiting for call centre professionals for the European Customer Contact Centre of a leading Scottish Bank, just a short journey from the City Centre. Their name is synonymous with an excellent working and environment and great career prospects and they have recently been voted ' Best Contact Centre in the World'.
THE ROLE
They are currently recruiting for Part Time In-Bound Customer Service Advisors to join the existing customer service team. You will be taking inbound calls from existing customers of the bank regarding their bank accounts and dealing with their queries in a professional and polite manner. As the first and often only point of contact for their customers it will be your responsibility to offer an unrivalled service to each one, as well as promoting the bank's other products.
EXPERIENCE
You will have excellent customer service and communication skills
All applicants will be subject to a credit and reference check prior to commencing employment with the company.
For more information about this position and an informal chat, please contact Caroline Mundie on 0141 270 5002. Or email your CV to cmundie@fpsg.co.uk.
***SCOTTISH RECRUITMENT AWARDS WINNERS***
Winner: Large Recruitment Agency of the Year 2007
Winner: Permanent Recruitment Consultant of the Year 2007
Winner: Recruitment Manager of the Year 2007
Runner Up: Best Practice of the Year 2007 (IT Division)
ABOUT FIRST PEOPLE SOLUTIONS GROUP
Established in 1998, First People Solutions is one of the UK's fastest growing independent recruitment and HR services organisations, and one of the largest in Scotland.
Our vision is to be a recognised outstanding People-focused business that provides solutions to the recruitment and HR needs of People-focused organisations in the UK.
With our vast number of clients we have outstanding opportunities for candidates. Our teams of highly experienced consultants are on hand to guide you through every stage of the recruitment process and offer invaluable advice and knowledge in your dedicated market sector.
First People Solutions Group operates as a Recruitment Agency in providing permanent job-seeking services and as a Recruitment Business in providing temporary and contract job-seeking services.
*Glasgow (HQ) *London *Edinburgh *Surrey *Manchester
FIRST PEOPLE SOLUTIONS GROUP ARE AN EQUAL OPPORTUNITIES EMPLOYER