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Collections Team Leader

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  • Posted By: First People Solutions Group Ltd
  • Address:
  • Contact: 0141 270 5000
  • Date Posted: 28th May 2008
  • Salary: £20000 per annum + OTE
  • Location: Glasgow
  • Reference Code: 0804-364
  • Views Since Posting: 93
  • Full Description:

    THE ROLE Collections Team Leader
    Location: Glasgow City Centre
    Salary: £20k + OTE £3600
    Hours: Monday - Friday 8am-5pm (40 hrs per week)

    Our client is an established Global Telecoms and Internet Services Provided in Glasgow city centre and now requires an experienced Collections Team Leader.

    The role involves the following:-

    Contact commercial and residential accounts by telephone and letter. Outbound and Inbound contact required
    Produce weekly and monthly reports in Excel reflecting total collections, performance and aged debt pattern
    Assist in resolving customer disputes
    Set monthly collections target
    Carry out collections of Wholesale Invoices
    Liaise with 3rd party debt collections agency
    Assist with Failed Direct Debit and Credit Card payment mail merges
    Assist with collections of commercial VOIP accounts
    Delegate certain duties within the team. Complete any other administration duties
    Administer Portal for External Carrier Company

    You must have collections experience and be able to work on own initiative. This position will start immediately for the right candidate.

    CONTACT DETAILS

    Contact Name:Helena McGillivray
    Direct Dial:0141 270 5002
    Email Address:helenam@fpsg.co.uk


    ***SCOTTISH RECRUITMENT AWARDS WINNERS***
    Recruitment Manager of the Year 2008
    Large Recruitment Agency of the Year 2007
    Permanent Recruitment Consultant of the Year 2007
    Recruitment Manager of the Year 2007

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