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Correspondence/Contract & Install AdministratorView Job details:
| Posted by: | Sky |
| View all jobs from Sky | |
| Address: | Carnegie Campus Fife |
| Contact Details: | |
| Date Posted | 21st May 2008 |
| Reference Code: | 8572 |
| View Since Posting: | 2 |
| Salary: | Competitive Salary + Benefits |
| Vacancy Location: | West Lothian |
| Full Description: | |
| Here at Sky, we've a passion for entertainment. It's what makes this such a fascinating, fast-moving and fun place to be. If you share our passion, and you`'d like to be part of our exciting future, we'd love to meet you. Based in Livingston, Sky Business are responsible for all commercial Sky customers - if you see Sky in a pub, club, hotel or office, it will have been sold, installed and serviced by the Sky Business team. As Correspondence/Contract & Install Administrator within Sky Business department you will assist our commercial customers by providing them with administrative support for a variety of contract and billing activities to support their business requirements. So what will this opportunity involve? - Working within a team environment, dealing with all incoming mail (e-mails, faxes and white mail), booking of installations, and processing of contracts. - Adhere to the service level agreement for all correspondence, the SLA's for emails is 24 hour turnaround, all other mail has an SLA of up to 72 hours. - Process all contracts received daily to the service level agreement of same day turn around. - Booking of installations, which involves telephone work, were you would contact customers and reach an agreement on installation dates. So what about you? - Good Microsoft Office/PC skills - High level of self motivation with good interpersonal skills - A high degree of organisation, initiative and responsibility and demands effective communication skills with the ability to meet deadlines and prioritise workloads - Have an eye for detail - Excellent communication skills and the ability to communicate with people at all levels You will be based in Livingston. This is a 6 month secondment. This role will operate across a Monday to Friday, 08:30 - 17:00 shift and will require you to work a 1 in 4 Saturday. What next? To apply for this post click onto www.sky.com/jobs, please attach a copy of your CV and covering letter detailing your salary expectations. Shortlisting will commence on 30th May 2008. Sky, what do you want to be? Sky delivers some of the most diverse content and services on the planet, and we value the same diversity within our business. We provide a culture of entrepreneurialism and opportunity for one and all. Sky - Believe in Better |
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