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Resource Planner
This job has expired, and cannot be applied for.
- Posted By: First People Solutions Group Ltd
- Address:
- Contact: 0141 270 5000
- Date Posted: 12th May 2008
- Salary: £20000 - £26000 per annum
- Location: Glasgow
- Reference Code: 0804-326
- Views Since Posting: 12
- Full Description:
THE ROLE Planning Team Executive
Location: Glasgow
Salary: £20-26k
Benefits Package: Excellent benefits including pension, bonus and healthcare
Reporting to: Client Experience & Reporting Manager
Contact Centre Resource Planner required with Financial Services and a wealth of Resource planning experience.
EXPERIENCE & QUALIFICATIONS
The ideal candidate for this role will have experience of:-
- Monitoring & forecasting call volumes and average call handling times.
- Creating staff schedules.
- Creating & distributing MI volumes to improve the overall business strategy.
- Advanced excel skills, outlook, word , Automatic Call Distribution systems (ACDs) & workforce managment tools.
CONTACT DETAILS
Contact Name:Helena McGillivray
Direct Dial: 0141 270 5002
Email Address: dwilson@fpsg.co.uk
***SCOTTISH RECRUITMENT AWARDS WINNERS***
Recruitment Manager of the Year 2008
Large Recruitment Agency of the Year 2007
Permanent Recruitment Consultant of the Year 2007
Recruitment Manager of the Year 2007
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