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Posted by:	Quantum People
	View all jobs from Quantum People
Address:	91 George Street Edinburgh EH2 3ES
Contact Details:	01312206656
Date Posted	9th May 2008
Reference Code:	DB/GER/TECH
View Since Posting:	98
Salary:	£15,500 - £20,000 per annum
Vacancy Location:	Edinburgh
Full Description:
An exciting customer service opportunity exists in a multi-brand International Organisation. You will be using your IT and language skills while working in an English speaking environment. Excellent training and job coaching will be provided with the possibility of career advancement. By joining this company you would be part of a multi-cultural and social network of people offering great initiatives and excellent benefits and awards. The Role Requires: • Fluency in GERMAN and ENGLISH is essential • Excellent customer service skills • A high level of competence in computers and operating systems (MAC, PC and UNIX platforms) Responsibilities Include: • Dealing with technical queries via fax, e-mail, telephone and mail • Logging calls accurately and in accordance with guidelines • Solving customers’ technical queries in an efficient and polite manner Previous work experience in a similar role is essential. If you have any enquiries about this position or to find out about any other positions we have available, please get in touch with us via e-mail and attach your CV!