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First People Solutions Group Ltd Jobs


Posted by: First People Solutions Group Ltd
View all jobs from First People Solutions Group Ltd
Address: 33 Bothwell Street
G2 6NL
Contact Details: 0141 270 5000
Date Posted 9th May 2008
Reference Code: Banner 1
View Since Posting: 97
Salary: £13500 - £15500 per annum
Vacancy Location: Glasgow
Full Description:
Customer Service Professionals
Glasgow City Centre
£13,500 -£15,500

Are you feeling remote in your job?

Are you looking to work with a globally expanding organization?

Fancy working in the city centre of Glasgow..then this is the opportunity for you!

FPSG are currently working with an international organization -also the world's largest independent third party transaction processor, providing financial services institutions with tailored solutions for in-house or out-sourced transaction processing.

We have a requirement for Customer Service Professionals to join their centre in Glasgow City Centre.

This is an excellent opportunity to develop your career within a progressive, forward thinking organization dedicated to you and your success.

You will be providing excellent levels of customer service to new customers who have queries about accounts, balance transfers, card issues and other features.
These calls are inbound. You will provide a quality experience and promote additional products to customers.

Working in a city centre location you will work 5 days out of 7 and 37.5 hours per week - shift patterns will be between 8am and 10pm.


Key Requirements

"Confident telephone manner
"Proven track record in customer service and sales (up-selling/cross selling)
"Excellent keyboard skills, and good PC literacy
"Ability to work in a fast paced environment and multi-task to achieve excellent results
"Enthusiasm and dedication to success and achieving targets
"Experience of the financial services would be beneficial, however full training is given
"Start dates in June and July

If you would like more details about this role and to apply please contact Chris Bonnar on 0141 270 5002 or send in your cv to cbonnar@fpsg.co.uk