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Nightshift Customer service Advisor
- Posted By: First People Solutions Group Ltd
- Address:
- Contact: 0141 270 5000
- Date Posted: 24th Oct 2008
- Salary: £2200 - £14000 per annum + shift allowance
- Location: Glasgow
- Reference Code: 0810-60NS
- Views Since Posting: 138
- Full Description:
In-Bound Customer Service Advisors - NIGHTSHIFT
THE COMPANY
First People Solutions are currently recruiting for Nightshift In-Bound Customer Service Advisors for the European Customer Contact Centre of a leading Scottish Bank, just a short journey from the City Centre. Their name is synonymous with an excellent working and environment and great career prospects and they have recently been voted ' Best Contact Centre in the World'.
BENEFITS PACKAGE
Our client offers an excellent flexible benefits package including, pension and healthcare as standard. Also available are travel, retail and leisure discounts, childcare vouchers and many others that can be tailored to suit the individual employee. They also offer fantastic career potential within a dynamic and fast moving organisation. For the right individual, the sky really is the limit!!
THE ROLE
They are currently recruiting for Nightshift In-Bound Customer Service Advisors to join the existing customer service team. You will be taking inbound calls from existing customers of the bank regarding their bank accounts and dealing with their queries in a professional and polite manner. As the first and often only point of contact for their customers it will be your responsibility to offer an unrivalled service to each one, as well as promoting the bank's other products.
EXPERIENCE
We would expect you to have a proven track record in a customer service environment within any sector along with an excellent telephone manner and have the ability work under pressure.
All applicants will be subject to a credit and reference check prior to commencing employment with the company.
For more information about this position and an informal chat, please contact Tricia 0141 270 5002 or apply online
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